Lost property

If you have lost or forgotten something on a bus, a train or tram, or the Metro, you are not alone. Every day approximately 300 items come to our lost property department.

The best way for you to see if we have found your item is to come in to our office, particularly if you have forgotten gloves, umbrellas or other common items. If you have forgotten something more unusual, you can call or fax us. You can also write to us by filling in our web form. (Instructions are default in Swedish.)

It can take up to ten days before we receive your lost item. If you discover that you have just forgotten a valuable item or similar, you can call Customer Services, choosing the traffic information option, and we will try and help you. The Customer Services and Lost property have the same telephone number.

Find us here!

Klara Östra kyrkogata 6 (close to T-Centralen Metro station) 

Telephone: +46 (0)8 600 10 00
Fax: +46 (0)8 686 26 59

Visiting hours

Monday 11:00-19:00
Tuesday to Friday 11:00-18:00
Saturday 10:00-16:00

Telephone hours

Monday 10:30-18:00
Tuesday - Friday 09:30-16:00
Saturday 10:00-13:00

Sunday and Bank holidays: Closed